Shipping Policy

Processing Times
Orders are shipped within 1–2 business days after payment is received. Orders placed on weekends or public holidays will be shipped on the next business day.

Shipping within Italy
Orders within Italy are shipped via selected carriers through Packlink Pro. Estimated delivery times are 3–5 business days from the date of shipment. Shipping costs are calculated at checkout based on the weight and destination.

Shipping within Europe (EU)
We ship to all European Union countries using international carriers selected through Packlink Pro. Estimated delivery times are 3–7 business days from the date of shipment. Shipping costs are calculated at checkout.

Shipments Outside the European Union
Shipments to countries outside the European Union may be considered upon request. Customers are invited to contact info@boothsafe.it before placing an order for delivery to a non-EU country, in order to verify shipping availability and agree in advance on the applicable terms and conditions. Any customs duties, import VAT, taxes, customs clearance fees and other charges applicable in the destination country will be communicated to and agreed with the Customer before shipment, in accordance with the agreed delivery terms. The Customer will be informed of any costs payable by them before completing the purchase.

Tracking
Once your order has been shipped, you will receive an email containing the tracking number, allowing you to monitor your delivery in real time.

Delays
BOOTHSAFE is not responsible for delays caused by the carrier, weather conditions, or circumstances beyond our control. In the event of a significant delay, please contact us at info@boothsafe.it and we will do our best to assist you.

If your package arrives damaged, please contact us within 48 hours of delivery at info@boothsafe.it and include photos of the damage. We will assess the case and work with you to find a suitable solution.

Contact
For any questions regarding the shipping of your order, please contact us via WhatsApp chat at +39 347 578 7017. For customers outside Italy, WhatsApp is our preferred communication channel.

Alternatively, you can contact us by email at info@boothsafe.it.